The rules

GENERAL RULES

  1. Try not to run, push out or act in a dangerous way because you may get hurt. (We’re taking you to the reality of Horror movies and we don’t control your actions in any way so we won’t take any responsibility because of them.)
  2. Stay close to your group.
  3. Take a careful look around the rooms, you may need this to move along.
  4. Don’t take anything by force and please try not to damage decorations.
  5. Touching, provoking, attacking and withstanding towards the characters is strictly forbidden. (People that will not be obedient to this rule may be immediately asked to leave the show.)
  6. You mustn’t use any mobile devieces to light the room (in any case) or to record the path. (People that will not be obedient to this rule may be asked to leave the show.)
  7. The Lost Souls Alley doesn’t make any refunds. The Lost Souls Alley takes you to the reality of thriller and horror movies so if you can’t finish the show we can’t get your money back.
  8. Watch your stuff! The Lost Souls Alley is not responsible for any things damaged during the show.
  9. No smoking or using fire in the building.
  10. No carrying or using alcohol or other drugs in the building.
  11. No dangerous items and weapons.
  12. The staff has the right to refuse service if suspect being under the influence of alcohol or other drugs or if the customer acts inappropriately.
  13. Buying the tickets means accepting these terms of use.

Other rules

The Pink
version

Pain
Fear
fun
Rules

The Green
version

Pain
Fear
fun
Rules

The Yellow
version

Pain
Fear
fun
Rules

The Red
version

Pain
Fear
fun
Rules

Pain
Fear
fun
Soon...

Pain
Fear
fun
Soon...

Contact

Find us

Kraków
Floriańska 6

Phone reservations

+48 666 986 069

Entry hours

Mon - Sun 1200 - 2000